File upload failing for API and ChatGPT users
Incident Report for OpenAI
Resolved
This incident has been resolved.
Posted Jan 22, 2025 - 11:08 PST
Monitoring
A fix has been implemented and we are currently monitoring. We will provide an update once we have confirmed the issue has been resolved.
Posted Jan 22, 2025 - 08:22 PST
Investigating
We are currently investigating an issue where file uploads are failing for some users.
Posted Jan 22, 2025 - 07:59 PST
This incident affected: API.
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Availability metrics are reported at an aggregate level across all tiers, models, and error types. Individual customer availability may vary depending on their subscription tier: PAYG, Scale-Tier, or Reserved Capacity, as well as the specific model and API features in use.